FAQ

Yes, we operate in all sorts of precipitation. Dream Wheel may close due to severe weather, such as lightning within a 5-mile radius, strong hail, or consistent winds of 35 mph.

Yes! Senior (65+) and military discounts are available on-site only with valid ID.

• Standard tickets: SHARED gondola containing a center bench for seating and can hold up to 16 riders. During busy times, families of less than 6 will be grouped together.
• Gold Class tickets: PRIVATE gondola with a center table and bar stools that can hold up to 8 guests. Tickets include a non-alcoholic beverage on the house from DFL (lemonades, bottled drinks) and access to our V.I.P. Lounge.
• V.I.P tickets: PRIVATE luxury gondola with two tables, 6 leather rotating chairs, bluetooth speakers to play your own music, and holds up to 6 riders. Tickets include any non-alcoholic beverage from our drink menu on the house from DFL (lemonades, slushies, snow cones, bottled drinks), access to V.I.P. Lounge, and 10% off Wheel Shop.

• Physical Tickets and online Tickets are valid for 1 year after the day of purchase.
• Online Tickets purchased through American Dream MUST be used by the end of the calendar year before they expire.
• All tickets are only good for one use.

Our gondolas are wheelchair accessible. However, the manufacturer restrictions require that those in powered wheelchairs transfer to a non-powered wheelchair, which we do have available for use during your visit.

The gondolas are climate controlled. Extreme weather may affect the temperature inside the gondola. You may contact the operator by using the call button inside the gondola to report any discomfort.

There is an emergency call button inside the gondola that connects you to the operator. In the event of an urgency, the operator may bring you down within a few minutes or less.

Tickets can be purchased both online and in person. Same day V.I.P. tickets MUST be purchased on site.